Privacy Policy for Agnitiure

1. Introduction

This Privacy Policy explains how Agnitiure Technologies Private Limited, referred to as “Agnitiure”, “we”, “our”, or “us”, collects, uses, stores, shares, and protects personal information through our website, forms, communication channels, and business services.

By using our website or sharing your information with us, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Name, email address, phone number, company name, and job title.
• Business requirements submitted through contact forms or consultation requests.
• Project-related information shared for BPO, data entry, web development, digital marketing, or outsourcing services.
• Website usage information such as browser type, device type, pages visited, IP address, and referral source.
• Communication records from email, phone, WhatsApp, forms, or business meetings.

3. How We Use Your Information

We use collected information for legitimate business and service purposes, including:

• Responding to inquiries and consultation requests.
• Preparing service proposals, quotations, and business communication.
• Delivering BPO, outsourcing, digital marketing, design, development, and back-office services.
• Improving our website experience, service quality, and customer support.
• Sending business updates, service information, or follow-up communication.
• Maintaining internal records, compliance, billing, and security processes.

4. BPO, Outsourcing & Client Data

As a BPO and outsourcing service provider, we may process business data, customer records, operational files, CRM data, support tickets, or project documents on behalf of our clients.

We expect clients to ensure that any data shared with us has been collected lawfully and with necessary permissions where required.

5. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. However, we may share limited information with trusted third parties where necessary, such as:

• Hosting providers, analytics tools, CRM platforms, and communication tools.
• Payment, accounting, or legal service providers.
• Team members, contractors, or service partners involved in delivering your project.
• Government, legal, or regulatory authorities where required by law.

We ensure that third-party access is limited to what is necessary for the intended business purpose.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, understand visitor behavior, and improve our marketing performance.

You can control or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

7. Data Security

We take reasonable technical, administrative, and operational measures to protect personal and business information from unauthorized access, misuse, alteration, disclosure, or loss.

• Restricted access to project and client data.
• Secure communication and data handling practices.
• Internal confidentiality expectations for team members and service partners.
• Regular review of systems, workflows, and access permissions.

While we work to protect your information, no method of transmission or storage is completely secure.

8. Your Privacy Rights

Depending on applicable law, you may have rights related to your personal data, including the right to request access, correction, update, deletion, or withdrawal of consent.

To exercise these rights, you may contact us using the details provided below. We may verify your identity before processing such requests.

9. Data Retention

We retain personal and business information only for as long as necessary to fulfill the purpose for which it was collected, deliver services, maintain business records, resolve disputes, comply with legal obligations, or support ongoing client relationships.

When data is no longer required, we may securely delete, anonymize, or archive it as appropriate.

10. International Business Communication

As we may work with domestic and international clients, your information may be processed using tools, platforms, or service providers located in different regions. We take reasonable steps to ensure that such processing remains secure and aligned with applicable business and privacy requirements.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business operations. The updated version will be posted on this page with a revised effective date.

12. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us.